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Poszukiwany: Customer Contact Specialist with English & Greek (Warsaw)
Poszukuje: portal www.szukaj-lektora.pl dla swojego klienta
Rozpoczęcie rekrutacji: 2012-07-30
Planowane zakończenie:
Rekrutacja może być zakończona przed tym terminem
2012-08-20
Pracodawca był zainteresowany kontaktem z osobami spełniającymi następujące kryteria:
Województwo:mazowieckie
praca grecki nauczyciel .
Powiat/Miasto:--wszystkie--/--wszystkie--
Język(i):grecki
Informacje dodatkowe: We are a global management consulting, technology services and outsourcing company, with more than 246,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, we collaborate with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011.


We are looking for:
Customer Contact Specialist with English & Greek
to our office in Warsaw
Key responsibilities will include:

-Conducting multi-product/multi-program customer engagements
-Influence Clients' customers via phone/email to participate in the software license review
-Supporting transactional team for complex licensing issues and/or questions
-Collaborating with channel partners related to shortages and engagement closures
-Provide user error and process related support and troubleshooting
-Meet individual productivity / sales targets
-Managing and resolving customer escalations

Qualifications:

-Fluent English & Greek
-Between 1-3 years of relevant experience customer service (ideally call center, BPO/SSC environment)
-Bachelors Degree/Master's Degree
-Working knowledge of IT and software
-Experience in using Microsoft Office products
-Excellent voice presentation and effective communication skills
-Strong tasks and priorities management
-Proactive approach in managing Partners
-Positive and self driven approach to work

We offer:

-Relocation support, attractive salary and benefits
-Challenging job in a professional and multinational environment
-Opportunity to gain broad analytical skills and experience, together with highly marketable specialist expertise in their chosen areas
-Dynamic working environment at our prestigious office in Warsaw, Poland
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